What if I need help uploading data?

What if I need help uploading data?

The CRD Building Benchmarking program is offering enhanced support for a select number of complex buildings. Please review our knowledge base article on Enhanced Support Services (Article Link) in the Introduction section to see the criteria and information on how to apply.

For more information, Submit a New Ticket to contact the CRD Help Desk.
    • Related Articles

    • What if I am not able to obtain the energy data from all tenants in my covered building?

      As a building owner or representative, you are responsible for reporting energy use for the whole building, including tenant spaces and common areas. BC Hydro tenant-managed accounts BC Hydro has the ability to aggregate Electricity usage data for: ...
    • Is my data going to be publicly shared?

      The CRD Building Benchmarking Map will be published in the Fall of each year. Buildings that have successfully benchmarked will appear on the map. However, building owners are given the option to opt out of having their building’s performance metrics ...
    • How is my building energy data used?

      The CRD is committed to protecting your privacy. Any personal information provided is collected by the CRD under the authority of sections 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act (FOIPPA). This information is being ...
    • What building results are shown on the public benchmarking map?

      If your building has opted-in to the CRD Building Benchmarking Program map, the map will display your building’s name, year built, management organization, property type, square footage, and the following building performance metrics for the current ...
    • What happens if I don't comply with my municipality's Energy and Carbon Emissions Reporting bylaw?

      The CRD Building Benchmarking Program supports bylaws passed in 2025 by the District of Saanich (Bylaw No. 10147) and the City of Victoria (Bylaw No. 25-022). Non-compliance with these bylaws is enforced by the respective municipality (Saanich or ...