Building Owner Portal - FAQ
My building has already been claimed. What do I do?
If you are attempting to claim a property in the Building Owner Portal that is showing as ‘Claimed’ by another user, please Submit a New Ticket and select issue type ‘Notify the Help Desk that your property has been claimed by another user'. The CRD ...
How do I unclaim a property in the Building Owner Portal?
If you have claimed a property (by mistake, for administrative reasons, etc.) and would like to unclaim it, please follow the steps below: STEP 1 - Click “My Property List” to visit your list of properties, and click on the property that you want to ...
Why can't I find my building when I try to claim a property?
If you are unable to find your building it could mean that it is not included on the Covered Buildings List or that the property is missing from the list. It’s also possible that your building is listed under a slightly different address on the ...
How do I track the status of my building submission?
For instructions on how to track the current status of your building’s submission in the Building Owner Portal, please refer to our knowledge base article from Part 3 - Data review and correction (Knowledge Base Article: Check the status of your ...
Where can I find my Capital Regional District (CRD) Building ID?
Find your CRD Building ID on the Covered Buildings List If your building is covered by the CRD Building Benchmarking Program and needs to benchmark, it will be included on the Covered Buildings List on the CRD Building Benchmarking Program official ...