1. Check the status of your submission

In the Building Owner Portal (BOP) you can track the current status of your submission(s) at any time. 

STEP 1 - After logging in to the Building Owner Portal, click on ‘My Property List’ in the top navigation bar and select one of your claimed properties on the left sidebar.

STEP 2 - Review your submission status under the Submission Status title.

Your submission can show one of the following statuses:

• Awaiting Submission (Data not received): No submission was received for this building.

• Submitted (Pending review): The submission is being reviewed by the CRD team.

• Resubmit (Data Error): Data corrections must be made prior to re-submitting.

• Submission Complete: The submission has been accepted and is complete.

• Exemption Granted: The building was granted an exemption from the reporting year of benchmarking.

For more information and to contact the Help Desk, Submit a Ticket for 'Help using the Building Owner Portal'.

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